Terms and Conditions

Terms & Conditions for Whole Herd Family Farm

Effective Date: May 5, 2026

1. General

By using our website, you agree to these Terms.

2. Products 🌿

Our herbal products:

Are not FDA evaluated
Are not medical treatments
Are used at your own discretion

3. Orders & Payments

All prices are listed in USD
We reserve the right to refuse or cancel orders
Payments are processed securely through third parties

4. Shipping

Shipping times are estimates, not guarantees
We are not responsible for carrier delays

5. Limitation of Liability

We are not liable for:

Allergic reactions
Misuse of products
Indirect or incidental damages

6. Intellectual Property

All content on this site belongs to Whole Herd Family Farm.

7. Governing Law

This agreement is governed by the laws of the State of Georgia.

Return and Refund Policy

Returns

Due to the nature of our herbal products:

We do not accept returns on opened products
We will consider remaking or re-formulating a product in the event something isn't right for your skin! Just shoot us an email!
Unopened items may be eligible within 14 days of delivery

Refunds

Refunds may be issued if:

Item arrives damaged
Incorrect item was sent we will send you out the correct item!

To Request a Refund

Email: melissa@wholeherdfamilyfarm.com
Include:

Order number
Photos (if damaged)

Non-Refundable Items

Opened consumables
Custom or made-to-order products